Can I pick up the reserved masks in advance? What should I do if I don't have time to pick up the reserved masks?

We all know that masks are a kind of protective equipment that is difficult to buy recently. Pharmacies in many places are out of stock, and it is also difficult to grab them on online platforms. In order to alleviate the demand for masks, many cities have begun to make reservations for masks. So can I pick up the reserved masks in advance? Let's take a closer look below!

Can I pick up the reserved masks in advance?

You cannot pick up the reserved masks in advance.

Users who have won the lottery, please strictly follow the on-site purchase time notified by SMS and bring your original ID card and SMS notification to the registered outlet to purchase.

The winning users can bring multiple winning SMS messages and matching ID cards to make the purchase. However, those with different winning purchase dates cannot be purchased on behalf of others. Those with winning purchases on the same day can be purchased on behalf of others.

The prerequisite for making an appointment is that you are a registered resident of this city or have paid social security in this city. You can only buy after completing the appointment registration and winning the lottery. One winning lottery can buy 6 masks. The price is based on the store price and is not individually packaged.

What should I do if I don't have time to make an appointment for a mask?

You can collect it on your behalf. Your family can bring their original ID card and the SMS of winning the lottery to buy it on your behalf. If it is inconvenient to collect it during the time period you choose on the day of winning the lottery, please contact the store staff as soon as possible for details.

If more than two people in your family win the lottery, you can buy it on their behalf on the same day. You can choose any time period to pick it up. You cannot buy it on behalf of people who win the lottery on different dates. There is no congestion in the store for collection at present, so please feel free to buy it.

This appointment registration is for users with local household registration or who pay local social security. One mobile phone number can be used to make appointments for people with different ID numbers. Each person only needs one time. If there is any change in the registration, the last registration will prevail.

What should I do if I am late for the mask I made an appointment to buy in the store?

Select Reschedule.

After a successful mask reservation, you will receive a verification code (unique certificate). Citizens who have made an appointment to purchase masks at the store must purchase them at the assigned pharmacy with the verification code during the designated time period. They cannot be purchased during non-designated time periods. Citizens are requested not to purchase masks in advance or postpone them. Failure to purchase masks on time and unverified verification codes will be released for re-allocation in the next time period.

Which cities can reserve masks?

Shenzhen

Shenzhen COVID-19 Prevention and Control Command Center distributes 200,000 disposable masks to citizens free of charge every two days through a "lottery drawing" (the number of masks distributed will be gradually increased depending on the actual situation).

Starting from February 22, 2020, citizens can register for an appointment at any time; the first draw will be held at 10:00 am on February 24 to determine the winners, and there will be a draw every two days at 10:00 am. Each winner can receive 5 masks each time.

Jiangmen

On February 11, Jiangmen City’s “Online Reservation and Purchase of Masks Service Platform” started trial operation.

Mask reservation services are provided through three channels: the "Jiangmen Health Service" mini program, the "Jiangmen Easy Service" App, and telephone reservations (limited to seniors over 65 years old). There are "first come, first served" "flash sale" rush sales, "all based on luck" random draws, and "simple operation" telephone reservations to meet the needs of different citizens.

Guangzhou

Guangzhou residents can make reservations using their ID cards through the “Suikang” mini program.

Shanghai

Friends in Shanghai can go to the WeChat public account of "Shanghai Local Treasure" and reply "mask" in the dialog box to obtain the mask reservation links for each district.

Hangzhou

Hangzhou residents can directly search for “mask reservation” on Alipay, click “Hangzhou mask reservation” to make a reservation.

Shanxi

Starting from February 20, the first operation test was carried out in Yangquan to ensure the protection needs of residents; on February 23, the reservation and sale of masks in Jincheng, Shuozhou, Jinzhong, Linfen, Yuncheng and other regions were launched. The reservation and sale in other cities will be opened in batches.

Residents can make an appointment through the platform. After winning the lottery through real-name comparison, they can go to the appointment pharmacy to purchase masks during the designated time period with the pickup code and ID card.