Can I get a refund for my ticket to the Beijing Palace Museum? How can I enter the Palace Museum if I lost my ID card?

The Forbidden City is a landmark of Beijing. It has a large number of visitors every day, so now you need to make an online reservation, and there is a limit of 80,000 tickets per day. The latest you can buy is ten days later. However, there are bound to be emergencies, so can you get a refund for the Forbidden City tickets?

Can I get a refund for my ticket to the Forbidden City in Beijing?

You can refund or change your ticket.

If you purchased your tickets on the official website of the Palace Museum, you can apply for a refund or change your ticket if you have not used the pre-sale ticket before 20:00 on the day of your scheduled visit. If you exceed the time limit, you cannot apply for a refund or change your ticket. You can only choose the date to change your ticket, not the morning or afternoon. Refunds will be initiated within 5 days after your scheduled admission date.

How to enter the Forbidden City if I lost my ID card

If you fill in your second-generation ID card number when placing an order, you can enter directly at any ticket gate on the day of reservation with your original ID card or household registration booklet without having to exchange for paper tickets.

If your ID is lost, damaged or cannot be verified for other reasons on the day of your visit, you can enter the park from any ticket gate with your household registration booklet, driver's license or other valid ID with your ID number marked on it, without having to exchange it separately.

Can I store my luggage at the Forbidden City in Beijing?

Can be saved.

Enter from the left side of the Meridian Gate of the Forbidden City. There is a free bag storage area. Plastic bags and paper bags are not allowed to be stored. Large video equipment can be stored but not transported. You can also choose to ask the staff to help you transport your bag to the bag storage area at the back door of the Forbidden City, Shenwu Gate. After you finish visiting the Forbidden City, you can go to the right side of the Shenwu Gate to pick up your bag.

However, you need to go through security check to enter the Forbidden City, which will be troublesome if you bring luggage. It is recommended to store it in the hotel.