What does KFC contactless delivery mean? How does KFC contactless delivery work?

Due to the epidemic, many people dare not go out or cannot go out. So what should we do if we want to eat KFC in this situation? KFC has specially launched a contactless delivery method in this situation. When the takeaway is delivered, the takeaway boy will take the initiative to keep a distance to reduce the risk of human-to-human transmission. The same is true for Pizza Hut. So what does KFC's contactless delivery mean, and how does it work?

What does KFC contactless delivery mean?

KFC's contactless delivery is a delivery method launched by KFC in consideration of the epidemic situation, in order to avoid face-to-face pickup and reduce the risk of human-to-human transmission.

After the user orders KFC delivery, when the delivery guy arrives at the agreed location, he will maintain a corresponding distance from the user when handing over the product, and there will be no direct contact in the middle.

In addition, the stores also encourage the use of self-service ordering machines or mobile phone self-service ordering, and some pilot restaurants will also be equipped with self-service shelves. The ordering machines are disinfected daily, and dine-in and take-out food will be sealed.

How does KFC contactless delivery work?

1. If you order through the KFC official app or mini program, you only need to actively select "Contactless Delivery" in the message function of the online order. This option is located in the "Notes" function box on the "Confirm Order" page.

2. If you order food delivery through third-party food delivery platforms such as Meituan and Ele.me, you can also select "contactless delivery" in the order notes function.

Consumers in areas covered by KFC's home delivery service nationwide can do this. If you forget to select something in the remarks, KFC will call you before delivery and you can just inform them over the phone.

Is KFC's contactless delivery safe?

It is still relatively safe.

KFC has comprehensively strengthened the health protection of its employees and delivery riders to reduce the risk of transmission caused by human-to-human contact. Currently, KFC delivery riders wash their hands and disinfect them after each delivery, wear masks when delivering food to customers, and clean and disinfect the delivery boxes after each delivery.

Related News

Yum China has suspended operations at most of its KFC and Pizza Hut restaurants in Wuhan and other cities in Hubei Province, and has appropriately adjusted the operating methods of some stores in other places.

Yum China said it will continue to evaluate the situation and take further actions and measures as necessary. The company's KFC Home Delivery and Pizza Hut Home Delivery have launched "contactless" delivery services nationwide since January 30, and have piloted "contactless" ordering and pickup services in restaurants with conditions. This service has also been launched in Wuhan.